To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return an order?
- Enter your order number and email address in the fields above and click Start.
- Follow the instructions and select the items you want to return.
- You will get a confirmation email with the shipping guidelines once the return request is approved.
What items are returnable?
- Returns are accepted within 60 days of delivery on unopened items. We do not accept returns on opened packages.
- In the returns portal, simply choose which item and the quantity you wish to return.
How soon will I get my refund?
- Once we receive your return, we will send an email to notify you that we have received your item(s), and let you know if your return has been approved or rejected.
- If approved, your refund will be processed to the original method of payment within 5 working days.
Are there any charges for return?
- There are no charges for returns.
- Original shipping charges are non-refundable.
- Customers are responsible for the return shipping charges.